Privacy policy

Privacy Policy

Effective Date: [30/08/2024]

1. Introduction

Welcome to PROXY URBAN. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.proxyurban.com and make use of our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details.

Non-Personal Information: We also collect non-personal information automatically as you interact with our website, including IP addresses, browser types, device information, and browsing activity. This information helps us understand how users engage with our website.

3. How We Use Your Information

We use your information for various purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you regarding your orders, inquiries, and promotions.
  • Improving our website and services based on user feedback and analytics.
  • Sending newsletters, marketing materials, and special offers (you can opt-out at any time).
  • Ensuring the security and integrity of our website and preventing fraudulent activities.

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We use third-party service providers to assist with payment processing, order fulfillment, and marketing. These providers have access to your information only to perform their services and are obligated to protect it.
  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to requests from public authorities, or enforce our terms and policies.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PROXY URBAN
Email: support@proxyurban.com
Address: 134 Langridge Street, Collingwood, VIC 3066

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.